BrandTech Scientific EASYCAL 4.0 - Manual (Page 32)

32 EASYCAL ™ User Guide Version 4.0 · Status: June 2008
EASYCAL
™
User Guide
8.1 Printing problems
Parts of the record are not printed
This problem occurs when your printer settings do not correspond to the print format settings for the records.
Example: The footer of the record is not printed, or is printed on a new page.
Possible causes
❍ The page length set for your printer is not the same as the record page length. The page length that was set
for the printer is calculated from the maximum printable area of the paper used (this information is given in your
Printer Manual) minus the margins that were set for the page. Compare the page length calculated in this way
with the length of the EASYCAL
™ records and, if necessary, correct the value set on the printer.
❍ The values defined for the top and/or bottom margins for printing the test records cannot be set on your printer.
For example, if the bottom margin for printing the record was set to zero in EASYCAL ™ and you are using a
laser printer, which physically cannot print to the bottom of the page, the system disables the printing of the
corresponding information. No error message is displayed, and the surplus data is not even printed on a new
page.
Result:
If the calculated values are larger than the error limits:
☞ Verify if the above instructions have been carefully followed step by
step.
☞ Observe the suggestions under “Troubleshooting” in the Operating
Manual.
☞ Calibrate the Transferpette (from 9/93) and Dispensette ® (from
9/98) as described in the Operating Manual (recalibration is only
available for recent models).
If these measures are not successful, you may send the instru-
ment to the manufacturer for calibration.
8. Troubleshooting
If the calculated values (A [%] and CV [%]) are smaller than or equal
to the error limits, the instrument is in good working order.
Note:
The relative humidity during the test should be between 50% ± 15%.
Enter it to the record.