Essex Pattern Perfect System - Manual (Page 10)

TROUBLESHOOTING
9
PROBLEM SOLUTION
communication failure during data refresh
procedure, indicated by “connection failed,
data not updated” message
 power system OFF / ON
 check that the database FTP server ad-
dress displayed on the Start-Up screen
is valid
 check to make sure Ethernet connec-
tions between the Essex PatternPerfect
System and the in-plant network are
intact and repair if necessary
single LED does not light during testing pro-
cedure
 replace LED
 replace LED socket
LED does not light when expected during
creeling
 run Test procedure and if LED does not
work during testing see above for single
LED replacement
 run Test procedure and if LED does
work during testing contact Essex tech-
nical support to diagnose in-plant pat-
tern database problem
whole module does not light during testing
or creeling
 check Ethernet module cable for dam-
age and replace with standard Ethernet
cable if necessary
 check in-line module coupler for dam-
age and replace if necessary
Essex Technical Support:
336-761-1112
866-851-1076
[email protected]