Silver King SKMCD1P/C1 - Manual (Page 2)

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Warranty
Silver King warrants to the original purchaser of Silver King refrigerated equipment that the equipment shall be free from
defects in material and workmanship under normal use and service as outlined in the Technical Manual. This limited
warranty shall apply for a period of two (2) years from the date of original purchase. The Compressor will carry an
additional three (3) year warranty. All warranties are subject to specific limitations outlined below.
This limited warranty does not apply to repair or replacement required as a result of carelessness, neglect and/or abuse,
including improper installation, incorrect voltage supply, tampering with or altering components and/or equipment or failure
to perform proper maintenance. Equipment damaged in transit, by fire, flood or an act of God is not covered. This limited
warranty does not include freight, handling, installation, labor (following the two (2) year labor warranty period) or other
incidental or consequential costs including product and/or economic loss. This limited warranty is in lieu of all other
warranties, express or implied, including those of merchantability, and is non-transferable.
Specific provisions of this limited warranty are as follows:
Two (2) Year Parts Warranty
Silver King warrants to the original purchaser of new Silver King equipment that such equipment and all parts
thereof will be free of defects in material and workmanship, under normal use and service, for a period of two (2)
years from the date of original purchase or 25 months from the date of shipment from the factory, whichever
comes first, subject to all terms and conditions herein.
This warranty is limited to repairing or replacing any parts that, at Silver King’s discretion, are deemed to be
defective within the time period covered by this warranty. The warranty does not cover freight or handling charges
incurred to replace such parts. Use of non-OEM parts may, at Silver King’s discretion, void this warranty. If
approved, warranty credit for non-OEM parts will be issued at the OEM cost.
Replacement parts sold separately are warranted for 90-days from date of purchase.
Five (5) Year Compressor Warranty
Silver King warrants to the original purchaser for a period of five (5) years from the date of original purchase or five (5) years
and one (1) month from the date of shipment from the factory, whichever comes first, that it will replace the compressor with
one of similar design and capacity, exclusive of delivery and installation charges, if it is found to Silver King’s satisfaction to
be inefficient or inoperative due to defects in material or factory workmanship. It is the owner’s responsibility to return the
serial plate of the defective compressor or at Silver King’s option the complete compressor, to the factory. Failure to do so
will void the warranty.
Two (2) Year Labor Warranty
Silver King warrants to the original purchaser for a period of two (2) years from the date of purchase or 25 months from the
date of shipment from the factory, whichever comes first, a limited service labor warranty on Silver King refrigerated
equipment subject to the following terms;
A factory issued Service Authorization Number must be obtained prior to work being performed under the labor warranty.
Call your supplier or Silver King. Claims submitted without a Service Authorization Number will be paid at Silver King’s
discretion.
The labor warranty includes standard straight time labor charges in accordance with Silver King’s Labor Warranty Guidelines
and reasonable travel time, as determined by Silver King.
The warranty does not cover original installation, startup, normal adjustments or maintenance. Normal adjustments and
maintenance include, but are not limited to; temperature control adjustments, temperature indicator calibrations, coil and filter
cleaning, condensate drain cleaning.
A second service call for a related failure is not covered.
Use of refrigerants other than specified on the equipment serial plate voids the warranty.
All claims must include; model and serial number of equipment, date of purchase, date of failure, and a copy of the service
invoice detailing the defect and service performed. No claim will be processed without this information. All claims must be
filed within 60 days from date of service.