A4tech PK-335 - Manual (Page 23)

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Question 3: Color is defective
Problem: After installation, if you found the image is not as
expected as you want. Is the color part defective?
Solving Method: Adjust the color settings related to video
snapping course options or have the color settings related set as
“ default “
Question4: Blank screen or black screen
Symptom: During the usage course after the image frame pops up,
the Blank screen or black screen will occur?
Method 1: Make sure that the ViewCam driver is installed fine.
Method 2: Ensure the “Preview" under “Option" tab is selected
and applied.
Method 3: If your computer OS is first version of WIN 98, then you
need to update the OS to WIN98 SE or above or download
DirectX8.0 or version above patch application from site then reset
your computer.
Question 5: Bloom screen occurs during the course of usage
Method 1: Check if USB power is clean, because the ViewCam is
easily affected. If the USB power wave is too large, then such