Trouble shooting – ACTiSYS ACT-IR4000US User Manual

Page 18

Page 18 of 21

Jul 8, 2008

Version

1.6.0.1

The Wireless Connectivity Expert

ACT-IR4000US Series

User’s Manual

10. TROUBLE SHOOTING

In order to help on general and miscellaneous problems you may be experiencing with, refer to the

following pages for possible solutions. Look up your problem and try the solution.

SYMPTOM PROBLEM Solution

Can not establish link

(General)

1. The two IR devices are not

aligned properly.

2. Distance is too near or far.

3. Device is inactivated

4. BIOS setting incorrect

5. Installation is not correct.

1. Properly align them again

2. Move one device to a

proper distance.

3. Enable the device by IR

monitor.

4. Correct the BIOS Setting.

5. Refer to un-installation

guide to remove the

device, then install again.

File Transfer between

IR-equipped PDA and

ACT-IR device-attached host

computer stops before

finishing up and an error

message appears.

The infrared communication

is interfered. For example,

something blocks out the

infrared beam or the burst of

string light source, etc.

Check to find out the source

of interference and eliminate

it before trying again.

The device work well before.

But after I unplug it then

plug, it does not work again.

Improper unplug and plug

procedure

Before you unplug it, you

should disable the device.

And enable the device after

you plug it into your

computer