Troubleshooting – Panasonic NCZK1VXE User Manual
Page 23

23
English
Check the following before contacting the shop or asking for a repair.
Problem
Cause
How to correct
Water does not boil.
(
Power switch does
not turn on.
)
Is the mains plug
plugged in?
Insert the mains plug
into the household mains
socket. (P.20)
Is the body set correctly
on the power base?
Ensure the body is set
correctly.
Is the power switch
turned off?
Press
", and turn on
the power switch. (P.21)
Is there a piece of metal
or foreign material
adhered to the power
base connector or body
connector?
Remove the piece
of metal or foreign
material. (P.22)
Once the kettle has boiled, the power switch is
automatically turned off and cannot be turned on for
approximately 3 minutes.
Did you try to turn on
the power switch without
water in the kettle?
(
The Empty-use
prevention function
will work to turn off the
power switch.
)
Fill with water and turn
on the power switch.
(P.20)
Hot water may burst
out from the spout.
Is the water level above
the maximum water
level?
Reduce the water down
to the maximum water
level or lower. (P.20)
Water is dripping from
the bottom of the
body.
Since the kettle is designed to sense steam and turn off
the power switch, the steam can condense and drip from
the bottom of the body as water droplets.
This is not malfunction.
Troubleshooting