Troubleshooting – Sony KV-27FV17 User Manual

Page 53

Other Information

Troubleshooting

If you are having a problem with your TV, try the suggestions below. If
the problem persists, contact your nearest Sony dealer.

No picture, no
sound

Make sure the power cord is plugged in.
If red light is flashing on the front of your TV for more

than a few minutes, disconnect and reconnect the
power cord to restore the TV. If the problem continues,
call your local service center.

Check the TV/VIDEO settings: when watching TV, set

to TV; when watching video equipment, set to VIDEO
(page 15).

Make sure the batteries have been inserted correctly

into the remote control (page 2).

Try another channel, it could be station trouble.

Poor or no
picture, good
sound

Adjust Picture in the Video menu (page 23).
Adjust Brightness in the Video menu (page 23).
Check the antenna and/or cable connections (page 3).

Good picture,
no sound

Press

so that MUTING disappears from the

Check your Audio settings. Your TV may be set to

Auto-SAP (page 25).

No color

Adjust Color in the Video menu (page 23).

No signal

Check the Cable setting in the Channel Setup menu

Check the antenna and/or cable connections (page 3).
Make sure the channel selected is currently

broadcasting.

Dotted lines or
stripes

Adjust the antenna.
Move the TV away from other electronic equipment.

Some electronic equipment can create electrical noise,
which can interfere with TV reception.

Double images
or ghosts

Check your outdoor antenna or call your cable service

provider.

Cannot receive
higher number
channels (UHF)
when using an
antenna

Make sure Cable is set to OFF in the Channel Setup

Perform Auto Program to add channels that are not

presently in the memory (page 17).