beautypg.com

Sony PCV-W600G User Manual

Page 39

background image

Resources for Additional Help and Support

39

An automated tutorial library that contains interactive, easy-to-understand
lessons on using your computer’s hardware and software features.

Links that enable you to:

find the nearest Sony service center locations.

arrange for repairs or check repair status.

review warranty information.

e-mail your question or comments to the Sony Customer Information
Services Center.

check pricing and availability for products, accessories and parts, as
well as purchase online.

access the Sony Solutions Knowledge Base, a database that contains
answers to many frequently asked questions.

Sony Customer Information Services Center

Customer Information Services Center

If other support options do not resolve your issue, you can contact a Sony
Support representative directly.

Before making a call to the Sony Customer Information Services Center, have
this basic information readily available.

1

VAIO® computer system type.

2

Model number.

3

Serial number

*

.

Example:

4

Operating system.

5

Hardware feature or software program that has a problem. (See the online
VAIO® User Guide for the appropriate software contact information.)

6

Brief description of the issue.

For VAIO® computers purchased in the U.S. and Canada, contact a Sony
Support representative at 1-888-476-6972.

* The serial number is located on the back panel of your computer. The serial number is on a

white barcode label.