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Touchpad remote control symptoms – Sony KDL-60W850B User Manual

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Basic Operations

Parts Description

Watching TV

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Using Internet

Services and

Applications

Watching TV with

Friends Far and

Near

Using Other

Devices

Using BRAVIA

Sync Devices

Useful Functions

Connecting to the

Internet

Using Home

Network

Configuring

Various Settings

Troubleshooting

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Troubleshooting

> Touchpad Remote Control Symptoms

Touchpad Remote Control Symptoms

Touchpad Remote Control does not operate, or does not operate properly.

The batteries drain quickly.

Touchpad Remote Control does not operate, or does

not operate properly.

Replace the batteries.

Re-register the Touchpad Remote Control.
The Touchpad Remote Control uses the 2.4GHz band, therefore
communication speed may deteriorate or cut out occasionally due to
wireless LAN interference.
If household electric appliances (e.g. microwaves or smartphones) are
placed nearby, radio wave interference is more likely.
The TV or Touchpad Remote Control may not work on a metal rack due to
wireless communication interference.
The Touchpad Remote Control can control only the last registered TV.
Only one Touchpad Remote Control can be registered to the TV.
It is recommended to use the Touchpad Remote Control within 7 m (23 ft.)
of the TV.

The batteries drain quickly.

If you keep waving your NFC compatible device over the NFC touch point
of the remote control, it will increase battery drain of the remote and/or the
device.

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