Sony PCV-RS312 User Manual
Page 56

VAIO Computer Quick Start
56
Sony Customer Information Services Center
If other support options do not resolve your issue, you can contact a Sony
Support representative directly.
Before making a call to the Sony Customer Information Services Center, have
this basic information readily available.
1
VAIO® computer system type
2
Model number
3
Serial number
*
Example:
4
Operating system
5
Hardware feature or software application that has a problem. (See “Help and
Support Resources” for the appropriate software contact information.)
6
Brief description of the issue.
For VAIO® computers purchased in the U.S. and Canada, contact a Sony
Support representative at 1-888-476-6972.
* The serial number is located on the back panel of your computer. The serial number is on a
white barcode label.