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AGFA TM 14ADV User Manual

Page 43

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User’s Manual

If Something Goes Wrong

This section briefly discusses the most common problems you might
encounter. For more complete troubleshooting information, see Chapter
6. Chapter 6 also describes all printer error and status indicators.

Problem

Remedy

No response by printer

Ensure that:
• The printer is turned on and online. The

ONLINE indicator should be lit.

• The cable from the computer to the printer

is properly connected at both ends.

• Your software program has sent the print

data to the printer. Many programs have a
printer control function that shows print

No printout; DATA

The printer has received data from the

indicator on

computer but has not printed the page. To
print the page, put the printer offline by
pressing

briefly then press

.

Unreadable printout

Possible causes and solutions are:
• A wrong printer driver is selected. Select

the PrintPartner 14ADV printer driver as
the document printer.

• The document contains unknown printer

commands. Remove any setup strings or
embedded commands, or print the
document with a Text only or ASCII text
print option.

Printing Your First Document

04 Chapter 1

07.08.1997, 11:39 Uhr

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