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Troubleshooting, Unit, Video – Avocent SwitchView User Manual

Page 9

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Unit

Green channel LED not lit

Verify that the computer is powered on. Check the

cabling between your computer and the SwitchView.

Verify that a keyboard works when plugged directly into

your PC. If the connection is to a laptop mouse, the

green LED will not light but the port can still be selected.

Unable to switch channels

Verify that all attached PCs are powered and correctly

connected to the unit.

Unable to hot-key

After a power loss, the unit will default to the

key sequence. Try using to hot-

key switch.

Video

No video

Verify that the video cable between the computer and

the SwitchView is connected to the selected port. Verify

that the monitor cable is correctly connected to the

SwitchView.

Power down the computer. Connect the monitor directly

to the computer and power up again. If the monitor does

not operate correctly direct to the computer, try another

monitor.

Verify that the cables from the computer to the Switch-

View are connected properly.

Troubleshooting

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