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Troubleshooting for anynet – Samsung UE37B6000VP User Manual

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English - 42

Troubleshooting for Anynet+

Problem

Possible Solution

Anynet+ does not work.

Check if the device is an Anynet+ device. The Anynet+ system supports Anynet+ devices

only.
Connect only one receiver (home theatre).
Check if the Anynet+ device power cord is properly connected.
Check the Anynet+ device’s Video/Audio/HDMI 1.3 cable connections.
Check whether Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.
Check whether the TV remote control is in TV mode.
Check whether it is Anynet+ exclusive remote control.
Anynet+ doesn’t work in certain situations. (Searching channels, Operating

Media Play,

Plug & Play, etc.)
When connecting or removing the HDMI 1.3 cable, please make sure to search devices

again or turn your TV off and on again.
Check if the Anynet+ Function of Anynet+ device is set on.







I want to start Anynet+.

Check if the Anynet+ device is properly connected to the TV and check if the

Anynet+

(HDMI-CEC) is set to On in the Anynet+ Setup menu.
Press the TV button on the TV remote control to switch to TV. Then press the

TOOLS button

to show the Anynet+ menu and select a menu you want.

I want to exit Anynet+.

Select

View TV in the Anynet+ menu.

Press the

SOURCE button on the TV remote control and select a device other than Anynet+

devices.
Press

P >/<, PRE-CH, and FAV.CH to change the TV mode. (Note that the channel

button operates only when a tuner-embedded Anynet+ device is not connected.)


The message

‘Connecting to Anynet+

device...’ appears on the

screen.

You cannot use the remote control when you are configuring Anynet+ or switching to a view

mode.
Use the remote control when the Anynet+ setting or switching to view mode is complete.

The Anynet+ device does

not play.

You cannot use the play function when Plug & Play is in progress.

The connected device is

not displayed.

Check whether or not the device supports Anynet+ functions.
Check whether or not the HDMI 1.3 cable is properly connected.
Check whether

Anynet+ (HDMI-CEC) is set to On in the Anynet+ setup menu.

Search Anynet+ devices again.
You can connect an Anynet+ device using the HDMI 1.3 cable only. Some HDMI cables may

not support Anynet+ functions.
If it is terminated by an abnormal situation such as disconnecting the HDMI cable or power

cord or a power failure, please repeat the device scan.





The TV Programme

cannot be recorded.

Check whether the antenna jack on the recording device is properly connected.

The TV sound is not

output through the

receiver.

Connect the optical cable between TV and the receiver.

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BN68-02388D-00L04.indb 42

2009-06-09 �� 11:16:03

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