Samsung SCH-R220ZSADYN - Manual (Page 112)

Cu
stomer Agr
eement
Cu
st
omer Agr
eement
Customer Agreement 213 212 Customer Agreement
4.3 Taxes, Fees And Assessments
We are required by law to charge you certain taxes, surcharges and assessments that will be included
on your bill. You are responsible for paying all taxes, surcharges and assessments associated with your
GreatCall products and services. These may change from time to time, and we may not be able to give
you advance notice about how these changes may affect you. Except as prohibited by law, we may also,
at our discretion, require you to pay regulatory and administrative fees to recover our costs of complying
with regulatory mandates and Universal Service fees or similarly imposed charges. Any customer who is
eligible for an exemption from any tax or fee must provide us with a verifiable, valid and properly executed
tax-exempt certificate. Any tax exemption applies only after the date we receive the certificate from you
and have verified your eligibility for the exemption.
4.4 How We Calculate Your Bill
Your bill is our notice to you of your fees, charges and other important information. It reflects the fees
and charges in effect for your service plan at the time they are incurred. We charge for usage after calls
are made or received and charge access and other fees in advance. The length of a call will be rounded
up to the next full minute. Charges start when you’re connected to an outgoing or incoming call and
end after you hang up your phone, the other party on your call hangs up, or the call ends through
disconnection. We only bill for calls that connect, including calls answered by machines. Standard
usage charges apply to toll-free calls. There may be additional usage charges for credit card or third
party Operator-assisted calls, which may be required in certain areas. You will incur usage charges
at a minimum rate of $0.35 per minute if you exceed your service plan minutes. Billing for usage and
related charges may sometimes be delayed. Delayed usage charges may be applied in the month
they appear on your bill against minutes included in your service plan for that month, rather than
against the included minutes for the month when you actually made or received the call. This may
result in charges higher than you’d expect in the later month.
4.5 Payments, Deposits, Credit Cards, And Checks
Payment is due in full as stated on your bill. IF WE DON’T RECEIVE PAYMENT IN FULL WHEN DUE, WE
MAY, TO THE EXTENT PERMITTED BY THE LAW OF THE STATE OF THE BILLING ADDRESS WE HAVE ON FILE
FOR YOU AT THE TIME, CHARGE YOU A LATE FEE UP TO 1.5 PERCENT A MONTH (18 PERCENT ANNUALLY)
OR A FLAT $5 A MONTH, WHICHEVER IS GREATER, ON UNPAID BALANCES. WE MAY ALSO CHARGE YOU
FOR ANY COLLECTION AGENCY FEES BILLED TO US FOR TRYING TO COLLECT FROM YOU. SHOULD WE
NOT RECEIVE YOUR LATE PAYMENT, WE MAY SUSPEND YOUR SERVICE UNTIL PAID IN FULL. WE RESERVE
THE RIGHT TO CHARGE A REASONABLE RECONNECTION FEE. IF YOUR ACCOUNT REMAINS UNPAID, WE
WILL CANCEL SERVICE FOR NON-PAYMENT. We reserve the right to require recurring credit card billing
for certain products or services. We also reserve the right to require an advance deposit (or an increased
deposit) from you based on your payment history and changes in your plan and/or the frequency of use
of our services. We’ll pay simple interest on any deposit at the rate the law requires. Please retain your
evidence of deposit. You agree that we can apply deposits, payments, or repayments in any order to any
amounts you owe us on your account(s). You can’t use a deposit to pay any bill unless we agree. We
will not honor limiting notations you make on or with your checks. We may charge you up to $25 for any
returned check or denied credit card charges, depending on applicable law.