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Fatal errors – Samsung SPH-I300SS-XAR User Manual

Page 14

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Common Problems

14

Use the drop down arrow to select the proper COM port
and press “OK”.

Fatal Errors

Question: I am receiving “Fatal Errors” when using the
i330?

Answer: When you receive a fatal error message, it can
sometimes be caused by information copied during a
HotSync or other applications not operating correctly. To
fix this problem, create a new user profile and perform a
HotSync operation. To create a new user profile:

1. Perform a hard reset and place the i330 into the cradle.

2. Launch the Palm Desktop application on the desktop/

laptop computer.

3. Click on Tools and select Users.

4. Click the New button and enter a name for the user.

5. Click OK exit the User screen.

6. Press the HotSync button on the cradle.

7. Select the new user profile in the HotSync dialog box.

8. Add one application at a time from the old profile to

determine if one is corrupted.