Samsung WF231ANW-XAA - Manual (Page 30)

30_ troubleshooting and information codes
troubleshooting and
information codes
CHECK THESE SOLUTIONS IF YOUR WASHER…
PROBLEM SOLUTION
fills with the wrong
temperature water. • Turn both faucets on fully.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct faucets.
Flush the water lines.
• Check your water heater. It should be set to deliver a minimum 120° F (49° C) hot
water at the tap. Also check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the screens. The hose filter screens may be plugged.
• As your Washer is filling, the water temperature may change as the automatic
temperature control feature checks incoming water temperature. This is normal.
• While your Washer is filling, you may notice just hot and/or just cold water going
through the dispenser when cold or warm wash temperatures are selected. This
is a normal function of the automatic temperature control feature as your Washer
determines the temperature of the water.
door locked or will not
open. • Press the Start/Pause Button to stop your Washer.
• Your Washer door will remain locked during the heating portion of the Sanitize Cycle
• It may take a few moments for the door lock mechanism to disengage.
does not drain and/or spin. • Check the fuse or reset the circuit breaker.
• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain
restriction, call for service.
• Close the door and press the Start/Pause Button. For your safety,
your Washer will not tumble or spin unless the door is closed.
• Make sure the debris filter is not clogged.
load is too wet at the end of
the cycle. • Use the High or Extra High spin speed.
• Use high efficiency detergent to reduce over–sudsing.
• The load is too small. Very small loads (one or two items) may
become unbalanced and not spin out completely.
leaks water. • Make sure the door is firmly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured
to the drainage system.
• Avoid overloading.
• Use high efficiency detergent to prevent over–sudsing.
has excessive suds. • Use high efficiency detergent to prevent over-sudsing.
• Reduce the detergent amount for soft water, small or lightly soiled loads.
• Make sure you are using HE detergent.
There appears to be an
insufficient amount of
water. • The Front Loading Washer provides maximum performance using a
small amount of water.
• Since the water fill not completed at the beginning of the wash, the
amount of water may appear to be small.
• Because the amount of time that water is supplied differs depending on
the type of laundry, the amount of water may seem small.
• Since water is supplied from the bottom of the tub and the supplied
water is absorbed by the laundry, the amount of water may seem small.
WF241ANW-02832E_EN_v1.indd Sec10:30 WF241ANW-02832E_EN_v1.indd Sec10:30 2011-08-10 4:20:53 2011-08-10 4:20:53