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The basics – Samsung SCH-U640EKAVZW User Manual

Page 24

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24

THE B

ASICS

The Basics

How to reset your voice mail password

1.

Press

6

mno

1

1

and

(airtime-free)

from your wireless device or call 1-800-922-0204

(toll-free) from any phone to reach the easy-to-use

automated Customer Service menu.

2.

Enter or say your 10-digit wireless number

(if applicable).

3.

When asked what you need assistance with, say

Voice Mail password.

4.

You will then be asked to confirm if you want to reset

your password—say Yes.

5.

All responses going forward will be entered using

your key pad. You will be asked for your 5-digit

billing zip code. Then follow the prompts for security

verification and resetting your password.

NOTE: Voice Mail may not be available in some areas. Voice Mailboxes not set up within

45 days will be cancelled. Your Verizon Wireless Voice Mailbox is not password protected

until you create a password by following the setup tutorial. Airtime and other charges will

be incurred when using Voice Mail from your wireless phone. Mobile to Mobile minutes

do not apply to Voice Mail retrievals; you will be charged to maintain your connection to

Voice Mail. Verizon Wireless is not liable for missed messages or deletions of messages

from your Voice Mailbox, even if you have saved them.

Locking/Unlocking Your Wireless Device

1.

From the home screen, press

for MENU g

wxyz

9

for Settings & Tools (

).

2.

Press

6

mno

for Phone Settings g

8

tuv

for Security.

You’re prompted to enter the lock code. The Phone

Lock Code is the last four digits of your telephone

number.

3.

Enter the Lock Code and press

.

4.

Press for

3

def

for Phone Lock Setting. The following

options display:

Unlocked: If On Power Up was previously select-

ed, selecting Unlocked will remove lock on power

up.

On Power Up: The Phone Lock Code is required

whenever you power up the phone.

5.

Press the Directional key (

) up or down to select

an option and press

.