Samsung EC-SL50ZZBPSUS - Manual (Page 85)

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Before contacting a service center
The flash does not fire
å Flash off mode has been selected
à Disengage flash off mode
å The camera mode can't use the flash
à Refer to the FLASH instruction (p.33)
Incorrect date and time is displayed
å The date and time have been set incorrectly or the camera has
adopted the default settings
à Reset the date and time correctly
The camera buttons do not operate
å Camera malfunction
à Remove / reinsert battery and switch the camera on
A card error has occurred while the memory card is in the camera
å Incorrect memory card format
à Reformat the memory card
The images don't play back
å Incorrect file name (Violation of DCF format)
à Do not change the image file name
Color of image is different to the original scene
å White balance or effect setting is incorrect
à Select appropriate White balance and effect
Images are too bright
å Exposure is excessive
à Reset exposure compensation
No image on external monitor
å The external monitor has not been connected properly with
the camera
à Check the connection cables
å There are incorrect files on the memory card
à Insert a memory card that has correct files
When using the PC’s explorer, the [Removable Disk] file does not show
å Cable connection is incorrect
à Check the connection
å The camera is off
à Turn the camera on
å The operating system is not Windows XP, Vista, 7 / Mac OS 10.3.
Alternatively the PC does not support USB
à Install Windows XP, Vista, 7 / Mac OS 10.3 to PC that
supports USB
A part of the LCD screen does not occasionally turn on or a spot appears
å
Although the LCD screen is manufactured with high precision
technology, the precision pixels are not occasionally lighted or the
red, white and blue spots appear
à This phenomenon does not affect the quality of the recorded
image and it is not a malfunction
A vertical line appears on the LCD screen when taking a picture of
a bright object
å
If a subject is exposing bright lights, a gray, black, red or purple
vertical line may appear
à This is a phenomenon called smear and it does not affect the
quality of the recorded image. This is not a malfunction