Samsung DV501AGW-XAA - Manual (Page 34)

34_ troubleshooting
troubleshooting
CHECK THESE POINTS IF YOUR DRYER…
PROBLEM SOLUTION
Doesn’t run. • Make sure the door is latched shut.
• Be sure the power cord is plugged into a live electrical outlet.
• Check the home’s circuit breaker and fuses.
• Press the Start/Pause button again if the door is opened during the
cycle.
Doesn’t heat. • Check the home’s circuit breaker and fuses.
• Select a heat setting other than Air Fluff.
• On a gas dryer, check that the gas supply is on.
• Clean the lint fi lter and exhaust duct.
• Dryer may have moved into the cool-down phase of the cycle.
Doesn’t dry. • Check all of the above, plus...
• Be sure the exhaust hood outside the home can open and close
freely.
• Check exhaust system for lint buildup. Ducting should be inspected
and cleaned annually.
• Use a 4” rigid metal exhaust duct.
• Do not overload. 1 wash load = 1 dryer load.
• Sort heavy items from lightweight items.
• Large, bulky items like blankets or comforters may require
repositioning to ensure even drying.
• Check that the washer is draining properly to extract adequate water
from the load.
• Load may be too small to tumble properly. Add a few towels.
Is noisy. • Check the load for objects such as coins, loose buttons, nails, etc.
Remove promptly.
• It is normal to hear the dryer gas valve or heating element cycle on
and off during the drying cycle.
• Be sure the dryer is leveled properly as outlined in the installation
instruction.
• It is normal for the dryer to hum due to the high velocity of air moving
through the dryer drum and exhaust system.
Dries unevenly. • Seams, pockets, and other similarly heavy areas may not be
completely dry when the rest of the load has reached the selected
dryness level. This is normal. Select the Very Dry setting if desired.
• If one heavy item is dried with a lightweight load, such as one towel
with sheets, it is possible that the heavy item will not be completely
dry when the rest of the load has reached the selected dryness level.
Sort heavy items from lightweight items for best drying results.
Has an odor. • Household odors from painting, varnishing, strong cleaners, etc.
may enter the dryer with the surrounding room air. This is normal as
the dryer draws the air from the room, heats it, pulls it through the
tumbler, and exhausts it outside.
• When these odors linger in the air, ventilate the room completely
before using the dryer.
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