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Troubleshooting windows, Symptom, Cause corrective action – Apricorn 09N0692 User Manual

Page 17

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17

Troubleshooting Windows

Symptom

The card is not

recognized (The

"Removable Disk"

icon does not appear

in the "My

Computer" window.)

Cause

Corrective Action

The Device Drivers have not

been properly installed.

The card is not inserted

correctly in the card reader.

Refer to the "Installing the Device

Driver" section in this manual, and

make sure device drivers are

correctly installed.

Check the direction in which the

card is inserted and reinsert.

The READY light

does not come on.

Windows 98 does not
recognize this reader.

* Check the USB cable

connections,

making sure they are plugged in

properly.

* If the reader was connected to a

hub, plug it directly into your

computer's USB port. Is it

recognized?