Lost or damaged usb cable, Error messages when connecting on mac os x – Kinivo BTH410 Bluetooth Stereo Headphone User Manual
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Kinivo BTH410 Stereo Bluetooth Headphone
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3. Lost or damaged USB cable
If you have lost or damaged the included USB cable, you can use any standard Micro-USB
cable or Micro-USB charger to charge the BTH410 headphones.
4. Error: Driver missing when trying to pair to computer
The Bluetooth adapter for your computer provides the drivers for all Bluetooth head-
phones. To ensure the Bluetooth adapter for your computer is functioning correctly,
update the drivers to the latest version. In addition, you may need to verify that your
Bluetooth adapter supports A2DP (Advanced Audio Distribution Profile), HSP (Headset
Profile), HFP (Hands-free Profile), and/or AVRCP (Audio/Video Remote Control Profile). If
you need assistance with locating the drivers for your computer, you may contact Kinivo
Support.
5. Error messages when connecting on Mac OS X
Verify that the BTH410 headphones are powered on. If you are still unable to connect,
restart the computer and remove the BTH410 from the Bluetooth device list. Try to pair
the headphones again.
If at any point you are unable to resolve your issue, please contact Kinivo Support for
assistance.