Factory reset, Troubleshooting, Unable to pair to smartphone or tablet – Kinivo BTE40 Bluetooth Stereo Headphones EN User Manual
Page 11: Bte40 no longer connects to my device

Kinivo BTE40 Stereo Bluetooth Earphones
11
9. Factory Reset
WARNING: Performing a factory reset on the BTE40 will delete any previous
pairings and will restore the earphones to factory default settings. Only
perform this if you are experiencing any issues with the product.
1. Power on the BTE40 earphones.
2. Press VOL+ and VOL– buttons - simultaneously for 5 seconds. The blue and
red LEDs will blink rapidly twice.
3. Switch off the BTE40 earphones.
4. The next time the BTE40 is powered on they will automatically enter
pairing mode.
Note: After factory reset, you will need to remove the previous BTE40 pairing
from your Bluetooth device(s) and repeat the pairing process.
Troubleshooting
1. Unable to pair to smartphone or tablet
Ensure that the earphones are in pairing mode (see Bluetooth Pairing section).
Now open the Bluetooth configuration on your smartphone or tablet and scan
for Bluetooth devices. You should see the BTE40 earphones - proceed to pair
and connect the earphones.
2. BTE40 no longer connects to my device
To ensure the BTE40 earphones are in working order, perform a factory reset