Siemens DE18401 - Manual (Page 11)

11
en
Cleaning
Simply wipe the appliance with a damp cloth.
Do not use intensive or abrasive cleaning agents.
Customer Service
We ask you to always provide the E-No. and the FD-No. of
your appliance when calling in a customer service engineer.
You will find the numbers on the inner side of the fold up
operating panel on the continuous-flow heater.
A fault, what to do?
If your appliance does not operate as required, it is often due to a very minor problem. Please check whether you can remedy
the fault yourself by using the following guidelines. You will save yourself the costs of an unnecessary visit by customer service
personnel.
Fault Cause Solution Who
Water flow-rate is too low. The filter in either the water tap or
the showerhead is clogged Remove the filter and either
clean it or descale it. Customer
The filter in the corner regulating
valve is clogged. Get a servicing expert to clean the
filter. Servicing
expert
The desired water temperature is
not reached. The continuous-flow heater is
connected to a thermostatically-
controlled water tap. Set the temperature on the continu-
ous-flow heater to “max”. Customer
The power limit has been reached.
Water flow-rate is too high and/or
the cold water supply temperature
is too low. Reduce the flow-rate at the water
tap supply. Customer
By a qualified professional:
use the angle valve to regulate the
flow-rate.
Check the flow-rate limiter or re-
place it with a smaller one. Servicing
expert
The water is not sufficiently warm. The fuse in the house electrical in-
stallation has tripped/blown. Check the fuse in the house electri-
cal installation. Customer
The appliance‘s automatic circuit
breaker has been tripped. Get the appliance‘s automatic cir-
cuit breaker checked by an electri-
cian. Check the permissible supply
temperature. Servicing
expert
The power limit has been reached.
Water flow-rate is too high and/or
the cold water supply temperature
is too low. By a qualified professional:
use the angle valve to regulate the
flow-rate.
Check the flow-rate limiter or re-
place it with a smaller one. Servicing
expert
From time to time, cold water
flows out. The air sensor in the appliance de-
tects air in the water and momen-
tarily switches the heating element
off. After a few seconds, the continu-
ous-flow heater automatically goes
back into operation. Continu-
ous-flow
heater au-
tomatically
resolves
problem