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Phone – AT&T 5840 User Manual

Page 67

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If you have difficulty operating this phone, try the suggestions below.
For Customer Service, visit our website at www.telephones.att.com
or call 1 800 222–3111.

Please retain your receipt as your proof

of purchase.

PHONE

PROBLEM SOLUTION

If the phone does not

• Make sure the power cord is plugged

work at all, check these

into the base and an electrical outlet

items first:

not controlled by a wall switch.

• Make sure the telephone line cord is

plugged firmly into the base unit and
the telephone jack.

• Make sure the battery pack is installed

correctly.

If the above suggestions do not solve the problem, try re-initializing the
handset and base (see “To re-initialize the handset and base” on page 65).

PROBLEM SOLUTION

If you have no dial tone: Check all the previous suggestions.

If you still do not hear a dial tone,
disconnect the phone and try another
phone in the same jack. If there is
no dial tone on that phone either, the
problem is probably in your wiring or local
service.

PROBLEM SOLUTION

If you hear a long

• The handset and base are not

tone when you try to

communicating properly. You might be

use the handset:

out of range. Move closer to the base
and try again.

• If moving closer to the base does not

help, follow the directions “To
re-initialize the handset and base” on
page 65.

PH

IN CASE OF DIFFICUL

TY

IN CASE OF DIFFICUL

TY

IN CASE OF DIFFICULTY

5840_CIB_2ATT 2002.11.7 5:50 PM Page 64