Kestrel 4250 (Racing) - Manual (Page 15)

Kestrel ® 4250 Racing Weather ® Tracker
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CUSTOMER SERVICE
KESTREL POCKET WEATHER METERS 5-YEAR LIMITED WARRANTY
NK does not believe in “disposable electronics.” We know that Kestrel Meters don’t typically lead pampered
lives, and we design them for years of performance in tough conditions. Every Kestrel is designed and
manufactured at NK’s facility in Boothwyn, Pennsylvania, to be the accurate, reliable weather instrument
you need for your application. If for any reason you are not satisfied with the performance or operation of
your Kestrel meter in the first 30 days, you may return it to your place of purchase for a full refund.
We guarantee every Kestrel Pocket Weather Meter to be free of defects in materials and workman-
ship for a period of FIVE YEARS from their date of first consumer purchase. NK will repair or replace
any defective product or part when notified within the warranty period, and will return the product via
domestic ground shipping or NK’s choice of method of international shipping at no charge.
The following shall be excluded from warranty coverage: damage due to improper use or neglect (in-
cluding corrosion); damage caused by severe or excessive impact, crushing or mechanical harm; modifica-
tions or attempted repairs by someone other than an authorized NK/Kestrel repair agent; impeller failure
not caused by a manufacturing defect; normal usage wear; failed batteries; and accuracy issues resolvable
by recalibration. Recalibration is provided free of charge within thirty (30) days of purchase if necessary.
Except for the warranties set forth herein, NK disclaims all other warranties, expressed, implied or
statutory, including, but not limited to, the implied warranties of merchantability or fitness for a
particular purpose. Any implied warranties that may be imposed by applicable law are limited to
the term of this warranty. In no event shall NK be liable for any incidental, special or consequential
damages, including, but not limited to, loss of business, loss of profits, loss of data or use, whether
in an action in contract or tort or based on a warranty, arising out of or in connection with the use
or performance of an NK product, even if NK has been advised of the possibility of such damages.
You agree that repair, and (upon availability) replacement, as applicable, is your sole and exclusive
remedy with respect to any breach of the NK Limited Warranty set forth herein. All product liability
and warranty options are governed exclusively by the laws of the Commonwealth of Pennsylvania.
Your warranty period will be measured from your date of purchase. The best way to ensure full warranty
coverage is to REGISTER your NK product promptly on our website: www.kestrelweather.com. We
keep your registration information strictly confidential and do not sell it, share it, or use it for anything but
product-related information bulletins (which you may decline receiving). If you do not register and cannot
provide proof of purchase, your warranty period will be measured from our date of manufacture, deter-
mined by serial number.
We request that you contact NK if you feel your product is not working properly. We can often solve product
issues by phone or e-mail, saving you the time and expense of returning the unit. If we require the product
to be returned, we will issue a Return Authorization to expedite the handling of your warranty claim.
The Kestrel Pocket Weather Meters are covered by the following patents: 5,783,753, 5,939,645, 6,257,074,
and 7,059,170.
Calibrations, Certifications and Service
Every NK product is tested and calibrated before it leaves our factory. We guarantee that it will perform within
specifications when you receive it. Each Kestrel Meter comes with a Certificate of Conformity, with the stated
specifications for that product on the back. If you feel an NK product is not meeting specs when you receive
it, call us and we’ll make sure you are operating it correctly. If it still appears that it may be out of spec, return
it to us within 30 days of purchase and we will test and recalibrate all values at no charge. Beyond 30 days,
we offer reasonably-priced tests, calibration services and N.I.S.T. certified calibrations as well as Kestrel Meter
tune-ups.
All of our measurements are traceable to the National Institute of Standards and Technology, ensuring
the highest level of accuracy. Our primary Calibration Standards are sent for calibration in accordance