AT&T 1715 - Manual (Page 2)

I N C A S E O F
D I F F I C U L T Y
If this answering system does not work
properly, try the following suggestions.
If you’re still having difficulty, call
1 800 722-9125.
Message Window Is Blank
• Make sure the power cord is securely
connected to both the answering system
and an electrical outlet not controlled by
a wall switch.
Use only the power cord supplied with
this product. For a replacement, call
1 800 722-9125.
• Press O to make sure the system
is on.
M e s s a g e s A r e I n c o m p l e t e
• The system can accept messages up to 3
minutes long. If a caller leaves a very
long message, part of it might be lost
when the system disconnects the call
after 3 minutes.
• If the caller pauses for more than 7
seconds, the system stops recording and
disconnects the call.
• If the system’s memory fills up during a
message, the system stops recording and
disconnects the call.
System Does Not Answer After
Correct Number Of Rings
• If the Toll Saver feature is in operation,
the number of rings changes from four
to two when you have new messages
waiting.
• In some cases, the system might be
affected by the ringing system used by
the local telephone company.
• If the system’s memory is full, or the
system is off, the system answers after
10 rings.
System Does Not Respond
T o R e m o t e C o m m a n d s
• Make sure you are calling from a touch
tone phone. When you dial a number,
you should hear tones. If you hear clicks
instead, the phone is not a touch tone
telephone.
• The answering system may not detect the
Remote Access Code while your
announcement is playing. Try waiting
until the announcement is over before
entering the code.
• There may be noise interference on the
phone line you are using. Press dial
buttons firmly.
• Make sure you are entering your Remote
Access Code correctly.
• You might be calling from a phone that
sends tones too short for your answer-
ing system to detect.
Power Failure Recover y
If the system is disconnected from AC power it
will not operate. Your announcement and
messages are retained in memory during a
power failure, but you will need to reset the
clock.
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