Customer support – Telenav for Sprint Supported Devices: v7.1 for Android devices User Manual
Page 92
© 2012 TELENAV, INC.
PAGE 92 OF 96
Can I shut off the Virtual Billboards at the bottom of the navigation screen?
You cannot remove the Virtual Billboards at the bottom of the screen. The Virtual Billboards will occasionally appear
along the route.
Can I change how quickly or slowly the Virtual Billboards appear?
You cannot control how quickly or slowly Virtual Billboards appear. These will only appear one at a time, depending on
your proximity to suggested locations. Only one or two locations will typically appear on short trips.
Why is Telenav showing locations that I have already passed?
Most Virtual Billboards are designed to appear before you pass suggested locations. Depending on how fast you are
travelling and the actual route, suggested locations may sometimes appear behind your current location. Virtual
Billboards will always appear close to your route.
Why do I sometimes hear mixed voices when I switch to a different Voice?
You did not wait long enough for the Voice to be downloaded. Re-select the Voice when you are not in navigation
session and give it time to finish downloading. Total download time can vary based on network connectivity and may
take up to a few minutes.
22. Customer Support
Send an email with your questions or comments to Telenav GPS Navigator Customer Support, or enter a comment
through the Telenav GPS Navigator Web site. We will promptly reply to your inquiries.
Toll Free Customer Support Line: 1-88-Telenav-4 (1-888-353-6284)
Fax: 408-245-0238
Telenav Inc.
950 De Guigne Drive
Sunnyvale, CA 94085