Error conditions, Unable to reach telenav server, Account not found – Telenav for Alltel Supported Devices: v4.7 for BlackBerry 8703 User Manual
Page 32: Account cancelled, Invalid login, Please input password
© TELENAV 2003-6
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8. Error Conditions
Unable to reach TeleNav server
You may see this message for several different reasons: a) your data plan is not
active, b) your WIX services are not enabled, c) you are outside of coverage,
d) the data network is currently experiencing difficulties, or e) the TeleNav server is
not acknowledging your phone’s attempt to communicate.
You should call your carrier’s Customer Support
to
see if it is a through d, and
TeleNav customer care at 888-353-6284 to see if it is item e.
NOTE: Please see Appendix A for carrier support information.
Account Not Found
You do not have a valid TeleNav account. Visi
to order
TeleNav or contact TeleNav Customer Care at 1-888-353-6284.
Account Cancelled
You do not have a valid TeleNav account. Visi
to order
TeleNav or contact TeleNav Customer Care at 1-888-353-6284.
Invalid Login
Your account number is your 10-digit carrier phone number beginning with area
code. Your PIN is a 4-digit number you assign. If you have forgotten your PIN,
call TeleNav Customer Care at 1-888-353-6284.
Please input password
You must provide a four digit personal identification number (PIN) along with your carrier telephone number to log
into TeleNav.