Troubleshooting – Rubbermaid 9VDVRC44 User Manual
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ENGLISH
One (1) Year Parts / One (1) Year Limited Labor Warranty
To the consumer, Rubbermaid Commercial Products, LLC (RCP) warrants to the original owner that this product is free from defects in
material and workmanship for a period of one (1) year from the date of the original purchase. If within the first year this product becomes
defective when used as directed under normal conditions, RCP will either repair or replace the product, covering all parts and labor costs.
Product must be accompanied by a proof of purchase—a bill of sale, receipted invoice, or other proof that the product is within the
warranty period—to obtain warranty service. RCP shall bear the cost of repairing/replacing the product and shipping it back to you. RCP
makes no other warranties, express or implied, concerning the product or the merchantability or fitness thereof for any purpose.
This warranty does not apply to product that has been damaged as a result of improper maintenance, accident or other misuse. This
warranty is void if the product is repaired or modified in any way by anyone other than an authorized service center. This warranty also
does not cover normal wear items such as the following: brush, brush rolls, switches, belts, bags, filters, power cords, casters, wheels, and
gaskets. This warranty does not cover unauthorized repairs. In no event shall RCP be liable for incidental or consequential damages.
For product replacement information, or questions regarding replacement parts, please contact customer service directly (within USA &
Canada) at 1-866-524-5233.
Legal rights vary from state to state, so the above limitations may not apply to you if precluded by local law.
Troubleshooting
ANY OTHER SERVICING SHOULD BE DONE BY AN AUTHORIZED SERVICE REPRESENTATIVE
Customer Service (1-866-524-5233)
In the event further assistance is required, please call the customer service number above, or contact an authorized service center. Proof
of purchase will be required before service is rendered. Transportation charges to and from the repair location must be paid by the
purchaser. For quick troubleshooting, please go to
www.rubbermaidvacuum.com.
This warranty does not apply outside of the fifty United States and Canada. This warranty excludes repairs to parts or systems resulting
from unauthorized modifications made to the vacuum cleaner.
Problem
Reason
Solution
Vacuum cleaner
won’t run:
1. ON/OFF switch is in “OFF” position.
1. Press switch to “ON” position.
2. Extension cord not firmly plugged into outlet.
2. Ensure that plug is securely inserted into electrical outlet.
3. Power cord and extension cord not fully
connected.
3. Ensure plug ends are fully connected.
4. Thermal protector tripped
4. Vacuum cleaner motor will restart after cooling down. To
prevent repeated tripping, clear all restrictions out of hose
and tools. Replace paper bag and exhaust filter, if necessary.
5. Blown fuse or tripped breaker.
5. Replace fuse/reset breaker.
6. Motor does not work.
6. Please contact customer service or authorized service center.
7. Broken switch.
7. Please contact customer service or authorized service center.
Vacuum cleaner
won’t pick up/low
suction:
1. Debris plugging hose, wand or accessory tool. 1. Remove obstruction.
2. Paper bag is full.
2. Replace paper bag – See page 10.
3. Hose and/or Door not properly connected.
3. Ensure hose and door are firmly connected.
4. Hose is cracked/damaged.
4. Replace hose.
Bag full light is on:
1. Debris plugging hose, wand or accessory tool. 1. Remove obstruction.
2. Paper bag is full.
2. Replace paper bag – See page 10.
Bag door won’t close: 1. No bag in vacuum.
1. Install bag – See page 10.
Dust escaping from
vacuum:
1. Paper bag is damaged.
1. Inspect/replace damaged bag.
Power nozzle not
working:
1. ON/OFF switch in the power nozzle handle is
in the “OFF” position.
1. Press switch to “ON” position.
2. Brushroll jammed.
2. Press power nozzle switch to “OFF” position.
Remove obstruction from power nozzle brush chamber.
Press switch to “ON” position.
3. Brushroll motor or belt damaged.
3. Please contact customer service or authorized service center.