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Before calling service – AOC A27W231 User Manual

Page 19

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18







Please make these simple checks before calling service. These tips may save
you time and money since charges for receiver installation and adjustments of
customer controls are not covered under your warranty.

Symptoms

Items to Check and Actions to follow

“ Ghost ” or double
image

*This may be caused by obstruction to the

antenna due to high rise buildings or hills.
Using a highly directional antenna may inprove
the picture.

No power

*Check that the TV’s AC power cord is plugged

into the mains socket.

*Unplug the TV, wait for 60 seconds. Then re-

insert plug into the mains socket and turn on
the TV again.

No picture

*Check antenna connections at the rear of the

TV to see if it is properly connected to the TV.

*possible broadcast station trouble. Try another

channel.

*Adjust the contrast and brightness settings.
*Check the Closed Captions control. Some

TEXT modes could block the screen.

Good picture but no
sound

*Increase the VOLUME.
*Check that the TV is not muted; press the

button on the remote control.

Good sound but poor
color

*Adjust the contrast, color and brightness

settings.

Poor picture

*Sometimes, poor picture quality occurs when

having activated an S-VHS camera or
camcorder connected and having connected
another peripheral at the same time. In this
case switch off one of the other peripherals

Snowy picture and noise

*Check the antenna connection

Horizontal dotted line

*This may be caused by electrical interference

(e.g. hairdryer, nearby neon lights, etc.)

*Turn off the equipment.

Television not
responding to remote
control

*Check whether the batteries are working.

Replace if necessary

*Clean the remote control sensor lens on the

TV.

*You can still use the buttons at the front of

your TV.

*Select the TV mode to be sure your remote

control is in the TV mode.

Before Calling Service