Brewer DynaCore9400 - Manual (Page 8)

© September 2009 Document #101165 RevB 8
Warranty: Brewer Design warrants its DynaCore Stools to be free from defects in parts and workmanship under normal
use and service for a period of 1 year from date of shipment. Brewer Design will not be responsible for any Product failure
due to abuse, misuse, modification or improper use. Products returned by prepaid freight for inspection and found defec-
tive will, at the option of Brewer Design, be repaired or replaced at no charge, but no claim for outside labor or charges
will be allowed. Products must not be returned without proper written authorization from Brewer Design. Requests for
authorization must be in writing and accompanied by the original purchase order, Brewer Design invoice number and a
copy of the invoice for the Product. THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES
AND REMEDIES WHATSOEVER, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY
AND/OR FITNESS FOR A PARTICULAR PURPOSE. NO AGENT, EMPLOYEE, OR REPRESENTATIVE OF BREWER
DESIGN HAS ANY AUTHORITY TO MAKE ANY AFFIRMATION, REPRESENTATION, OR WARRANTY NOT SET
FORTH IN THESE TERMS AND CONDITIONS CONCERNING ANY PRODUCTS OF BREWER DESIGN. BREWER
DESIGN SHALL HAVE NO LIABILITY WHATSOEVER FOR DAMAGES CAUSED BY TRANSPORTATION, ACCIDENTS,
FIRE, UNAUTHORIZED ALTERATION, OR NORMAL WEAR OR ABUSE, NOR SHALL BREWER DESIGN HAVE ANY
LIABILITY WHATSOEVER FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, including without limitation, lost
profits or any such damages arising from (a) the design, manufacture, sale, delivery, installation, repair, operation or use
of products of Brewer Design or any part thereof, (b) any actual or alleged failure or defect in products of Brewer Design
or any part thereof, or (c ) any actual or alleged breach or non-performance by Brewer Design of this limited warranty.
Freight Claims: Upon receipt, merchandise should be carefully examined to ascertain that proper amount has been re-
ceived in good condition. Any claim for shortage or damage must be made with delivering carrier within five (5) days from
receipt of goods. We do not assume any responsibility for loss or damage in transit, and compensation for such loss must
be obtained from the carrier.
SERVICE PARTS
LIMITED WARRANTY
Aluminum Base .......................................................09422
Caster (sold individually) .........................................98519
Cylinder - 17”-19.75” height ...................................101151
Cylinder - 19”-23.25” height .....................................08996
Cylinder - 20”-24.75” height .....................................98126
Cylinder Cover .........................................................50950
Seat Upholstery - seamless...................................101185
Seat Upholstery - with stitching .............................101184
Back Upholstery - seamless ....................................99975
Back Upholstery - with stitching...............................99973
Backrest Bar only ..................................................101187
Core unit only ....................................................... 101186
Backrest Shroud - Insert ....................................... 101086
Backrest Shroud - Outside ..................................... 99913
Seat Shroud - Set ................................................. 101188
Pump Assembly .................................................... 101229
Observation Possible cause Corrective Action
When I lean forward or to the right;
(i.e. to pick something off the floor or
when I get off the stool) the activation
lever releases.
Automatic lockout feature deactivates
the 360º movement when you remove
your weight from the stool. This is nor-
mal operation.
None advised
Activation lever does not release
when I get off the stool.
Activation lever is in the “Always Active”
position.
Push in and rotate the lever 90º
forward, then remove your weight
from the seat
Backrest height doesn’t hold position Lock mechanism not engaged, See backrest height adjustment.
Casters don’t roll smoothly Dirt accumulation on casters
Clean casters with mild soap &
water
Seat height adjustment doesn’t work Defective cylinder Replace cylinder / call Brewer
TROUBLESHOOTING cont.