The problem solver – GE ZIK30GNDII User Manual
Page 18
18
PROBLEM
POSSIBLE CAUSE
DOOR NOT CLOSING
• Package or bottle may be holding door open.
PROPERLY
• Check the door gasket; it may be out of position
• Refrigerator is not level. See Installation Instructions.
• Hinge springs deactived. See Installation Instructions.
REFRIGERATOR
• Temperature control not set cold enough. See Temperature Control.
TOO WARM
• Hot weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.
ACTUAL TEMPERATURE • Refrigerator just plugged in. Allow 24 hours for system to stabilize.
NOT EQUAL TO SET
• Door open for too long. Allow 24 hours for system to stabilize.
TEMPERATURE
• Warm food added to refrigerator. Allow 24 hours for system to stabilize.
• Defrost cycle is in process. Allow 24 hours for system to stabilize.
FROST OR ICE
• Drawer left open or package holding door open.
CRYSTALS ON
• Too frequent or too long door openings.
FROZEN FOOD
• Drawer may have been left open.
(Frost within package
• Ice cubes or some other object may be stuck behind the drawer.
is normal)
SLOW ICE CUBE
• Drawer may have been left open.
FREEZING
• Turn temperature control to a colder setting.
• Package may be holding drawer open.
ICE CUBES HAVE
• Old cubes need to be discarded.
ODOR/TASTE
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in freezer may be transmitting odor/taste
to ice cubes.
• Interior of freezer needs cleaning. See Care and Cleaning.
• Poor-tasting incoming water. Change the water filter.
AUTOMATIC
• Icemaker is turned off.
ICEMAKER
• Water supply turned off or not connected.
DOES NOT WORK
• Freezer too warm.
• Piled up cubes in storage bin may cause icemaker to shut off
too soon. Level cubes by hand.
• Ice bin is not in position
• Clogged water filter
MOISTURE FORMS
• Not unusual during periods of high humidity. Wipe surface dry.
ON OUTSIDE OF
• Turn on the External Moisture Control feature.
REFRIGERATOR
MOISTURE
• Too frequent or too long door openings.
COLLECTS INSIDE
• In humid weather, air carries moisture into refrigerator when doors
are opened.
• Lower drawer switched from (freezer) to chill or wine.
REFRIGERATOR
• Foods with strong odors should be tightly covered.
HAS ODOR
• Check for spoiled food.
• Interior needs cleaning. See Care and Cleaning.
INTERIOR LIGHTS
• No power at outlet.
DO NOT WORK
• LEDs need replacing. See Consumer Service Section.
• The Sabbath Mode may be operating. Turn off Sabbath Mode.
DOOR DIFFICULT TO
• Tight door seal is due to pressure equalizing within the refrigerator.
REOPEN IMMEDIATELY
After closing the door, wait 5–30 seconds to reopen.
AFTER CLOSING
The Problem Solver
30" Bottom-Freezer