Warning, Questions? use this problem solver, Before you call for service – GE ZBD1850NII User Manual
Page 20

Questions?
Use this
problem
solver
PROBLEM
POSSIBLE CAUSE
WHAT TO DO
Dishes and flatware
Low inlet water
• Make sure inlet water temperature is correct
not clean
temperature
(see page 12).
Water pressure is
• Turn on a faucet. Is water coming out more
temporarily low
slowly than usual? If so, wait until pressure is
normal before using your dishwasher.
Air gap is clogged
• Clean the air gap.
Improper rack loading
• Make sure large dishware does not block the
detergent dispenser or the wash arms.
No air gap or high
• Verify that you have an air gap or a high drain
drain loop
loop. Refer to the Installation Instructions.
Filter needs cleaning
• The filter assembly must be cleaned regularly
to allow the filter to efficiently remove food
particles from the wash water. See Cleaning
the Filter section on page 17.
Spots and filming on
• Use Cascade® Complete Rinse Aid to
glasses and flatware
remove spots and prevent new film
buildup.
• Make sure water temperature is at least 120°F.
• Load dishwasher as shown in the Loading the
Dishwasher Racks section.
• Make sure detergent is fresh.
• If water is extremely hard, a water softener may
be required.
Cloudiness on glassware Combination of soft water
• This is called etching and is permanent.
and too much detergent
To prevent this from happening, use less
detergent if you have soft water. Wash
glassware in the shortest cycle that will
get it clean.
Water temperature
• Lower the water heater temperature.
entering the dishwasher
exceeds 150°F
Black or gray marks
Aluminum utensils have
• Remove marks with a mild, abrasive
on dishes
rubbed against dishes
cleaner.
Yellow or brown film
Tea or coffee stains
• Remove the stain by hand, using a solution
on inside surfaces
of 1/2 cup bleach and 3 cups warm water.
WARNING:
Before cleaning
interior, wait at least 20 minutes after a cycle
for the heating element to cool down. Failure
to do so can result in burns.
An overall yellow or brown
• A special filter in the water supply line
film can be caused by iron is the only way to correct this problem.
deposits in water
Contact a water softener company.
Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder
detergent
Rinse agent dispenser empty
Too little detergent
Before You Call For Service
Dishwasher
20