GE JB850EFES - Manual (Page 40)

Problem Possible Causes What To Do
Oven racks are The shiny, silver-colored • Apply a small amount of vegetable oil to a paper
difficult to slide racks were cleaned in a towel and wipe the edges of the oven racks with
self-clean cycle. the paper towel. Do not spray with Pam ® or other
lubricant sprays.
Drawer does not slide The drawer is out • Fully extend the drawer and push it all the way in.
smoothly or drags of alignment. See the Care and cleaning of the range section.
Drawer is over-loaded or • Reduce weight. Redistribute drawer contents.
load is unbalanced.
Warming drawer A fuse in your home may be • Replace the fuse or reset the circuit breaker.
will not work blown or the circuit breaker
tripped.
Controls improperly set. • See the Using the warming drawer section.
Excessive condensation Liquid in drawer. • Remove liquid.
in the drawer
Uncovered foods. • Cover food with lid or aluminum foil.
Temperature setting too high. • Reduce temperature setting.
Food dries out in the Moisture escaping. • Cover food with lid or aluminum foil.
warming drawer
Drawer not fully closed. • Push drawer in until latch engages.
Water remaining on This is normal. • Remove any remaining water with a dry cloth or sponge.
oven floor after Steam
Clean cycle
Oven will not steam Display flashes HOT. • Allow the oven to cool to room temperature and reset the
clean controls.
Oven controls improperly set. • See the Using Steam Clean section.
Oven door is not closed. • Make sure you close the door to start steam clean cycle.
Oven will not work Router issues,
remotely no wireless signal, etc. • For assistance with oven wireless network
Oven is not connected.
connectivity, please call 1-800-220-6899.
Oven Light stays on Preheat Notification Lighting • Reference the Special Features section if you
while cooking feature enabled wish to disable this feature.
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Troubleshooting Tips
Before You Call For Service…