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Before you call for service – GE GWS04HAESS User Manual

Page 10

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10

Problem

Possible Causes

What To Do

Appliance has odor

Interior needs cleaning.

See

Care and cleaning.

Moisture forms on

Not unusual during periods

Wipe

surface

dry.

outside of appliance

of high humidity.

Moisture collects inside Too frequent or too long

• Reduce frequency or lenght of door openings.

(in humid weather,

door openings.

Wine bottles touching

Reposition

bottles.

the back wall.

Frost forms on interior

This is normal.

See

the

Defrosting section.

surfaces of appliance

Door left open.

• Excessive frost may form if the door is left open.

See

the

Defrosting section.

• Door is not self-closing. Always make sure that

the door is closed after opening.

• Check to see if a bottle is holding door open.

Appliance too cold

Temperature control

See

About the control and settings.

is set too cold.

The room temperature where

• For proper operation, the room temperature should

the appliance is located is

be equal to or greater than the set temperature

too cold.

of the appliance.

Temperature in the

This is normal.

• After you set the temperature, the display will go

display is not the

back to showing the actual temperature.

temperature that

was just set.
Condensation on front

Appliance is located

• Wipe off the condensation with a clean, dry cloth.

of door

in a high humidity environment.

• Locate the appliance in a lower humidity

environment.

Water on floor behind

Door left open.

• Door is not self-closing. Always make sure that

appliance

the door is closed after opening.

• Check to see if a bottle is holding door open.

Tilting unit when moving.

• This is normal. The drain pan above the compressor may be

full following defrost. Check to make sure

no water spills when moving the unit.

Rust, tarnish, or grime

Moist environment

• Clean stainless steel with cleaners containing oxalic acid

on stainless steel doors or salt air.

(e.g. Bar Keepers Friend Soft Cleanser) will remove rust, lime,

and other tarnish. Do not wipe the refrigerator with a soiled

dish cloth or wet towel. Do not use scouring pads, powdered

cleaners, bleach or cleaners containing bleach because

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stainless

steel.

air carries moisture

into appliance when

door is opened)

Before you call for service…