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Before you call for service – GE GSM1800FBB User Manual

Page 16

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Problem

Possible Causes

What To Do

Cloudiness on

Combination of soft water and • This is called etching and is permanent. To prevent this from happening,

glassware

too much detergent

use less detergent if you have soft water. Wash glassware in the shortest

cycle that will get it clean.

Low performing phosphate

• See A white film on glassware, dishware and the interior in this

free detergent

Troubleshooting section.

Water temperature entering the • This could be etching. Lower the water heater temperature.

dishwasher exceeds 150°F (66°C)

Suds in the tub

Wrong detergent

• Use only automatic dishwasher detergents to avoid sudsing. Cascade

®

Automatic Dishwashing Detergents have been approved for use in all

GE

dishwashers.

• To remove suds from the tub, open the dishwasher and let suds dissipate.

Rinse agent was spilled

• Always wipe up rinse agent spills immediately.

Detergent left in

Dishes or utensils are blocking • Reposition the dishes, so the water from the lower spray arm can flush

dispenser cups

the detergent cup

the detergent cup. See the Loading the dishwasher section.

• Reposition the tall utensils or heavy silverware that may be keeping the

dispenser cup door from opening. See the Loading the dishwasher

section.

• Don’t place large bowls or pots directly under the detergent dispenser.

Black or gray

Aluminum utensils have

• Remove marks with a mild, abrasive cleaner.

marks on dishes

rubbed against dishes

Dishes don’t dry

Low inlet water temperature

• Make sure inlet water temperature is at least 120°F.

Select

HEATED DRY ON.

• Select a higher cycle, such as POTS & PANS.

Rinse agent dispenser is empty

• Check the rinse agent dispenser and fill as required.

Control panel responded Door may not be completely

• Make sure the door is firmly closed.

to inputs but dishwasher closed

never filled with water

Water valve may be turned off

• Make sure water valve (usually located under the sink) is turned on.

Stained tub interior

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GE

recommends

Cascade

®

Complete Rinse Aid to help prevent hard water

hard water minerals

mineral deposits from forming.

Run dishwasher with citric acid to remove mineral deposits. Citric acid

(Part number: WD35X151) can be ordered through GE Parts. See back

cover for ordering information. Alternatively, purchase Lemi Shine

(Part Number: WD10X10019) and follow the directions on the label.

Dishwasher won’t run Fuse is blown or circuit breaker • Replace fuse or reset circuit breaker. Remove any other appliances from

is tripped

the

circuit.

Power is turned off

• In some installations, the power to the dishwasher is provided through a

wall switch, often located next to the disposer switch. Make sure it is on.

Before you call for service…

16

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