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Using the worldwide web, Preparing to call technical support – HP Pavilion L176v 17 inch LCD Monitor User Manual

Page 27

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Troubleshooting

User Guide

A–3

Unsupported Mode. Try Different Video Card Setting - Your
computer resolution is out of VESA specification.

Using the Worldwide Web

For online access to technical support information, self-solve
tools, online assistance, community forums of IT experts, broad
multivendor knowledge base, monitoring and diagnostic tools, go
to:

http://www.hp.com/support.

Preparing to call Technical Support

If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:

The monitor

Monitor model number

Serial number for the monitor

Purchase date on invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration

Hardware and software you are using