Actiontec electronic PCI0839-01 - Manual (Page 25)

26 Frequently Asked Questions
seconds or if it is constantly yellow, than contact America
Online.
• When the bar is Grey, your modem is disconnected from
the Internet. This can happen when the phone cable is not
properly connected to the back of the modem, or the tele-
phone line is not working properly. Try to remove the
phone cable from the back of the modem and reconnect it
again. If the bar does not turn Green in 15 seconds, than
contact America Online.
• When the bar is red, an error has occurred with the
modem or the controlling software. This can be caused
by additions of software or hardware to the PC. On your
task bar Go to the Start menu, Settings, Control Panel
and then Device Manger. If there is any Yellow exclama-
tion points or Red x’s then contact Actiontec technical
support.
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