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HP ProLiant BL465c G6 Server-Blade User Manual

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Contents 4

Software drivers and additional components..................................................................................... 37

HP BladeSystem c-Class Advanced management ............................................................................... 37

Network-based PXE deployment ...................................................................................................... 38

Deployment methods...................................................................................................................... 40

Configuration tools .................................................................................................................................. 43

SmartStart software........................................................................................................................ 43

HP ROM-Based Setup Utility............................................................................................................ 43

Array Configuration Utility.............................................................................................................. 45

SAN configuration......................................................................................................................... 45

Re-entering the server serial number and product ID ........................................................................... 46

Option ROM Configuration for Arrays ............................................................................................. 46

Management tools................................................................................................................................... 47

Automatic Server Recovery ............................................................................................................. 47

ROMPaq utility.............................................................................................................................. 47

Integrated Lights-Out 2 technology................................................................................................... 47

Erase Utility .................................................................................................................................. 48

StorageWorks library and tape tools................................................................................................ 48

HP Systems Insight Manager ........................................................................................................... 48

Management Agents...................................................................................................................... 48

HP ProLiant Essentials Virtualization Management Software ................................................................ 49

HP Insight Server Migration software for ProLiant............................................................................... 49

HP Insight Control Environment Suites............................................................................................... 49

Redundant ROM support ................................................................................................................ 50

USB support and functionality ......................................................................................................... 50

Internal SD support ........................................................................................................................ 51

Diagnostic tools ...................................................................................................................................... 51

HP Insight Diagnostics.................................................................................................................... 51

HP Insight Diagnostics survey functionality ........................................................................................ 51

Integrated Management Log ........................................................................................................... 52

Array Diagnostic Utility .................................................................................................................. 52

Remote support and analysis tools ............................................................................................................. 52

HP Insight Remote Support software ................................................................................................. 52

Keeping the system current ....................................................................................................................... 53

Drivers ......................................................................................................................................... 53

ProLiant Support Packs ................................................................................................................... 53

Operating system version support .................................................................................................... 53

System Online ROM flash component utility ...................................................................................... 54

Change control and proactive notification ........................................................................................ 54

Care Pack .................................................................................................................................... 54

Troubleshooting .......................................................................................................................... 55

Troubleshooting resources ........................................................................................................................ 55

Pre-diagnostic steps ................................................................................................................................. 55

Important safety information............................................................................................................ 56

Symptom information ..................................................................................................................... 57

Prepare the server for diagnosis ...................................................................................................... 57

Service notifications................................................................................................................................. 58

Loose connections ................................................................................................................................... 58

Troubleshooting flowcharts ....................................................................................................................... 58

Start diagnosis flowchart ................................................................................................................ 59

General diagnosis flowchart ........................................................................................................... 60

Server blade power-on problems flowchart ....................................................................................... 62

POST problems flowchart ............................................................................................................... 64

OS boot problems flowchart ........................................................................................................... 66