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Troubleshooting, Solving common problems, Appendix a troubleshooting – HP LP2275w 22-inch Widescreen LCD Monitor User Manual

Page 41: Atroubleshooting

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A

Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.

Problem

Possible Cause

Solution

Screen is blank.

Power cord is disconnected.

Connect the power cord.

Power button on front panel of the
monitor is turned off.

Press the front panel power button.

NOTE:

If pressing the power button has no effect, press

and hold the power button for 10 seconds to disable the
power button lockout feature.

Master power switch on rear panel
of the monitor is turned Off.

Turn the master power switch to On.

Video cable is improperly
connected.

Connect the video cable properly. Refer to

Setting Up the

Monitor on page 6

for more information.

Screen blanking is active.

Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.

Image appears blurred,
indistinct, or too dark.

Brightness and contrast are too low. Press the

—/Auto

button on the front panel. If this does not

correct the image, press the

Menu

button to open the OSD

Menu, and adjust the brightness and contrast scales as
needed.

Image is not centered

Position may need adjustment.

Press the

Menu

button to access the OSD menu. Select

Image Control/Horizontal Position

or

Vertical Position

to

adjust the horizontal or vertical position of the image.

Check Video Cable is
displayed on screen.

Monitor video cable is
disconnected.

Connect the appropriate video signal cable between the
computer and monitor. Be sure that the computer power is
off while connecting the video cable.

Input Signal Out of Range.
Change resolution setting
to 1680 × 1050 @ 60Hz
(HP
LP2275w Model) or Input
Signal Out of Range.
Change resolution setting
to 1920 × 1200 @ 60Hz
(HP
LP2475w Model) is
displayed on screen.

Video resolution and/or refresh rate
are set higher than what the monitor
supports.

Restart the computer and enter Safe Mode. Change the
settings to a supported setting (see

Recognizing Preset

Display Resolutions on page 41

). Restart the computer

so that the new settings take effect.

HP Display LiteSaver
doesn't turn off the monitor
screen.

The Activity Extension time has not
elapsed.

The default Activity Extension value is set to 10 minutes.
The HP Display LiteSaver will wait to detect no input or
movement from the keyboard or mouse for 10 consecutive
minutes after the Display Off time has passed, before the

Solving Common Problems

35

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