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Apple Mac Pro (Memory DIMMs Replacement) User Manual

Page 10

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073-1246 Rev. B

10

© 2009 Apple Inc. All rights reserved.

How to

Troubleshoot

Memory LEDs

Follow this procedure when troubleshooting each DIMM identified by a red LED:

Remove and reseat DIMM.

1.

Restart computer. If associated LED is no longer illuminated, issue is resolved.

2.

If associated LED remains illuminated, replace DIMM with new DIMM.

3.

Restart computer and verify LED is no longer illuminated.

4.

There is one exception. If two LEDs illuminate at the same time for the 3 DIMM and 4 DIMM
slots or for the 7 DIMM and 8 DIMM slots, check both DIMMs using this process:

Check

Result

Action

Remove both DIMMs identified by

1.

illuminated LEDs. Set DIMM 4 (or

DIMM 8) aside, and reseat DIMM 3 (or

DIMM 7). Restart computer. Is DIMM 3

(or DIMM 7) LED illuminated?

Yes

Replace DIMM 3 (or DIMM 7) with

new DIMM. Go to step 2.

No

Go to step 2.

Reinstall DIMM 4 (or DIMM 8). Restart

2.

computer. Is one or both LEDs

illuminated?

Yes

Replace DIMM 4 (or DIMM 8) with

new DIMM.

No

Issue resolved.

 Apple Inc.
© 2009 Apple Inc. All rights reserved.
This document is protected under U.S. Copyright Law and International Treaties, and no part of this
document may be reproduced in any form without written permission from Apple.
Apple is not responsible for typographical, printing, or inadvertent errors.
Apple Inc.
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