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Picture, Customer support, Open source software notice – LG BP530 User Manual

Page 52

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Troubleshooting

52

Trouble

shoo

ting

5

Picture

Symptom

Cause & Solution

There is no picture.

y Select the appropriate video input mode on the TV so the picture

from the unit appears on the TV screen.

y Connect the video connection securely.

y Check the [HDMI Color Setting] in the [Settings] menu is set to the

appropriate item that conforms to your video connection.

y Your TV may not support the resolution you have set on the player.

Change the resolution that your TV accepts.

y The player’s HDMI OUT jack is connected to a DVI device that does

not support copyright protection.

Picture noise appears

y You are playing a disc recorded in a colour system that is different

from your TV.

y Set the resolution which your TV accepts.

Blu-ray 3D disc playback does
not output 3D views.

y Connect the player to your TV with HDMI cable (Type A, High Speed

HDMI™ Cable).

y Your TV may not support “HDMI 3D mandatory format”.

y The [3D Mode] option in the [Settings] menu is set to [Off ].

Set the option to [On].

Customer support

You can update the Player using the latest software to enhance the products operation and/or add new
features. To obtain the latest software for this player (if updates have been made), please visit
http://www.lg.com/global/support or contact LG Electronics customer care center.

Open source software notice

To obtain the corresponding source code under GPL, LGPL and other open source licenses, please visit
http://opensource.lge.com. All referred license terms, warranty disclaimers and copyright notices are
available to download with the source code.