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Troubleshooting, Check the following before calling for service – LG 24EB23PM-B User Manual

Page 25

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25

ENG

ENGLISH

TROUBLESHOOTING

TROUBLESHOOTING

Check the following before calling for service.

No image appears
Is the power cord of the display

connected?

y

Check and see if the power cord is connected properly to the power
outlet.

Is the power indicator light on?

y

Press the Power button.

Is the power on and the power

indicator Red?

y

Adjust the brightness and the contrast.

Is the power indicator flickering?

y

If the display is in power saving mode, try moving the mouse or
pressing any key on the keyboard to bring up the screen.

y

Try to turn on the PC.

Do you see an "OUT OF RANGE"

message on the screen?

y

This message appears when the signal from the PC (video card) is
out of horizontal or vertical frequency range of the display. See the
'Specifications' section of this manual and configure your display
again.

Do you see a "NO SIGNAL"

message on the screen?

y

When the monitor is on "No-Signal" in 5 minutes, the monitor goes to
DPM mode.

Do you see a "OSD LOCKED" message on the screen?
Do you see “OSD LOCKED” when

you push MENU button?

y

You can secure the current control settings, so that they cannot be
inadvertently changed. You can unlock the OSD controls at any time
by pushing the MENU button for several seconds: the message “OSD
UNLOCKED” will appear.

Display image is incorrect
Display Position is incorrect.

y

Press the

AUTO button to automatically adjust your display image to

the ideal setting.

On the screen background, vertical

bars or stripes are visible.

y

Press the

AUTO button to automatically adjust your display image to

the ideal setting.

Any horizontal noise appearing in

any image or characters are not

clearly portrayed.

y

Press the

AUTO button to automatically adjust your display image to

the ideal setting.

y

Check

Control Panel ► Display ► Settings and adjust the display

to the recommended resolution or adjust the display image to the ideal
setting. Set the color setting higher than 24 bits (true color).