LG LMX28988SW - Manual (Page 46)

BEFORE CALLING FOR SERVICE
(CONT.)
46
Problem Possible Causes Solutions
The icemaker is
not producing ice
or not enough ice • New installation.
• Refrigerator is not connected
to a water supply and the
supply shutoff valve is not
turned on.
• Reverse osmosis water
filtration system is connected
to your cold water supply.
• Kink in the water source line.
• Large amount of ice recently
has been removed.
• The icemaker is not turned
on.
• There is Something on the
Ice-detecting sensor.
• The temperature setting is
too warm on Freezer.
• The doors are opened often.
• Any door is not closing
properly.
• The ice compartment door is
not closing properly.
• Ice Plus is not selected.
• Wait 24 hours after ice maker installation for ice
production to begin. Wait 72 hours for full ice
production.
• Connect refrigerator to water supply and turn
water shutoff valve fully open.
• This can decrease water pressure and a little
water comes to icemaker.
• A kink in the line can reduce water flow.
Straighten the water source line.
• Allow 24 hours for ice maker to produce more ice.
• On the icemaker itself, there should be a power
switch. It may have an “I” and “O” on it. The “I”
position is on. If it is off, please flip it to the on
position.
• Foreign substance or frost on theIce-detecting
sensor stops making ices. To keep making ice,
clean up the surface of Ice-detecting sensor with
clean and soft fabric.
• Below -1°F is recommended temperature setting
of the freezer compartment for normal ice
production. If the freezer temperature is set at a
warmer temperature, then the ice will produce at a
slower rate.
• If the doors of the unit are opened often, the cold
air will escape which will prevent the unit from
maintaining the set temperature. Lowering the
temperature can help, as well as not opening the
doors as frequently.
• The door that is not closed properly, makes the
Freezer temperature high and icemaker will make
ices slowly.
• The compartment door, that is not closed properly,
make the compartment temperature high and
icemaker makes ices slowly.
• With this option, the cold air in the compartment is
increased as is ice production.