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Before calling for service, English – LG LMX28988SW User Manual

Page 43

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43

ENGLISH

BEFORE CALLING FOR SERVICE

Before calling for service, review this list. It may save you both time and expense. This list includes
common occurrences that are not the result of defective workmanship or materials in this appliance.

Problem

Possible Causes

Solutions

Refrigerator
compressor does
not run.

Refrigerator
compressor runs
too frequently or
too long.

Refrigerator
compressor
cycles on and off.

Temperature in
the freezer is too
cold, but the
refrigerator
temperature is
satisfactory.

Temperature in
the refrigerator is
too cold, but the
freezer
temperature is
satisfactory.

• Refrigerator is in defrost

cycle.

• Plug at the wall outlet is

disconnected.

• Power outage. Check house

lights.

• Refrigerator is larger than the

previous one you owned.

• The room or the outdoor

weather is hot.

• Refrigerator was recently

disconnected for a while.

• Large amounts of warm or

hot food may have been
stored recently.

• Doors are opened too

frequently or for too long.

• Refrigerator or freezer door

may be slightly open.

• Refrigerator control is set too

cold.

• Refrigerator or freezer gasket

is dirty, worn, cracked, or
poorly fitted.

• The thermostat is keeping the

refrigerator at a constant
temperature.

• Freezer control is set too

cold.

• Refrigerator control is set too

cold.

• This is normal for a fully automatic defrosting

refrigerator. The defrost cycle occurs periodically.

• Make sure the plug is tightly pushed into the

outlet.

• Call the local electric company.

• This is normal. Larger, more efficient units run

longer.

• It is normal for the refrigerator to work longer

under these conditions.

• It takes a few hours for the refrigerator to reach

cooling temperatures.

• Warm food will cause the refrigerator to run longer

until the desired temperature is reached.

• Warm air entering the refrigerator causes it to run

more. Open the door less often.

• Make sure the refrigerator is level. Keep food and

containers from blocking the door.

• Adjust the refrigerator control to a warmer setting

until the refrigerator temperature is satisfactory.

• Clean or change the gasket. Leaks in the door

seal will cause the refrigerator to run longer in
order to maintain desired temperatures.

• This is normal. The refrigerator cycles on and off

to keep the temperature constant.

• Adjust the freezer control to a warmer setting until

the freezer temperature is satisfactory.

• Adjust the refrigerator control to a warmer setting.

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