Before requesting service, English – LG LRG3083ST User Manual
Page 42

ENGLISH
41
BEFORE REQUESTING SERVICE
ENGLISH
BEFORE REQUESTING SERVICE
Symptoms and Questions
Possible Cause/Solution
Top burners do not light or do not burn evenly
y The plug on the range is not completely inserted in the electrical outlet.
y Make sure the electrical plug is inserted into a live, properly grounded outlet.
y Burner slits on the side of the burner may be clogged.
y Remove the burners and clean them. Check the electrode area for burned-on
food or grease. See the “CARE AND CLEANING” section.
y Improper burner assembly.
y Make sure the burner parts are installed correctly. See the “CARE AND
CLEANING” section.
Burner flames very large or yellow
y Improper air to gas proportion.
y If range is connected to LP gas, contact the technician who installed your
range or made the conversion.
Surface burners light but the oven does not
y The oven gas shut-off valve may have accidentally been moved during
cleaning or moving.
y Make sure that the oven gas shut-off valve is fully open.
Food does not bake or roast properly
y Improper oven controls setting.
y See the “HOW TO USE” section.
y Incorrect rack position.
y See the “HOW TO USE” section.
y Incorrect cookware or cookware of improper size being used.
y See the “HOW TO USE” section.
y Oven thermostat needs adjustment.
y See the “TEMPERATURE SETTINGS“ section.
y Clock not set correctly.
y See the “CLOCK“ and “TIMER“ sections.
y Aluminum foil used improperly in the oven.
y See the “CARE AND CLEANING” section.
Food does not broil properly in the oven
y Improper oven controls setting.
y Make sure you press the Broil button.
y Oven door not closed.
y See the “HOW TO USE” section.
y Incorrect rack position.
y See the “BROILING CHART”.
y Food being cooked in a hot pan.
y Use the broiling pan and grid that came with your range. Make sure it is cool.
y Cookware not suited for broiling.
y Use the broiling pan and grid that came with your range.
y Aluminum foil used on the broiling pan and grid has not been fitted properly
and slit as recommended.
y See the “HOW TO USE” section.
Oven temperature too hot or too cold
y Oven thermostat needs adjustment.
y See the “TEMPERATURE SETTINGS” section.
Clock and timer does not work
y The plug on range is not completely inserted in the electrical outlet.
y Make sure the electrical plug is inserted into a live, properly grounded outlet.
y A fuse in your home may be blown or the circuit breaker tripped.
y Replace the fuse or reset the circuit breaker.
y Improper oven controls setting.
y See the “CLOCK“ and “TIMER” sections.