LG LSES302ST - Manual (Page 40)

39
ENGLISH
TROUBLESHOOTING
BEFORE REQUESTING SERVICE
Review this Troubleshooting section before calling for service. This section contains common occurrences that are not a
result of defective workmanship or materials.
Problem Possible Causes / Solutions
Range is not level. • Poor installation. Place oven rack in center of oven. Place a level on the oven rack.
Adjust leveling legs at base of range until the oven rack is level.
• Be sure floor is level and strong and stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square
and have sufficient room for range clearance.
Cannot move appliance
easily.
Appliance must be
accessible for service. • Cabinets not square or are built in too tightly. Contact builder or installer to make appliance
accessible.
• Carpet interferes with range. Provide sufficient space so range can be lifted over carpet.
Oven control beeps
and displays any F code
error. • Electronic control has detected a fault condition.
Touch CLEAR/OFF to clear the display and stop
beeping. Reprogram oven.
If fault recurs, record fault number. Touch CLEAR/
OFF and contact a service agent.
CODE CAUSE
F-3 Shorted keypad
F-10 Door locking system does
not operate
F-11 No heating
Surface units will not
maintain a rolling boil
or cooking is not fast
enough • Improper cookware being used.
- Use pans which are flat and match the diameter of the surface unit selected.
• In some areas, the power (voltage)may be low.
- Cover pan with a lid until desired heat is obtained.
Surface units do not
work properly • A fuse in your home may be blown or the circuit breaker tripped.
- Replace the fuse or reset the circuit breaker.
• Cooktop controls improperly set.
- Check to see the correct control is set for the surface unit you are using.
Surface unit stops
glowing when
changed to a lower
setting • This is normal. The unit is still on and hot.
Areas of discoloration
on the cooktop • Food spillovers not cleaned before next use.
- See Cleaning the glass cooktop section.
• Hot surface on a model with a light-colored cooktop.
- This is normal. The surface may appear discolored when it is hot. This is temporary and will
disappear as the glass cools.
Frequent cycling on and
off of surface units • This is normal.
- The element will cycle on and off to maintain the heat setting.