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Before calling for service – LG LRE3091SW User Manual

Page 35

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35

ENGLISH

T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

Before you call for service, review this list. It may save you time and expense. The list includes common
occurrences that are not the result of defective workmanship or materials in this appliance.

Problem Possible Causes / Solutions

• Poor installation. Place oven rack in center of oven. Place a level on the oven rack.

Adjust leveling legs at base of range until the oven rack is level.

• Be sure floor is level and is strong and stable enough to adequately support range.
• If floor is sagging or sloping, contact a carpenter to correct the situation.
• Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are

square and have sufficient room for range clearance.

• Electronic control has detected the

fault condition. Press CLEAR/OFF to
clear the display and stop beeping.
Reprogram oven. If fault recurs,
record fault number. Press
CLEAR/OFF and contact a Service
agent.

• Improper cookware being used.

- Use pans which are flat and match the diameter of the surface unit selected.

• In some areas, the power (voltage) may be low.

- Cover pan with a lid until desired heat is obtained.

• A fuse in your home may be blown or the circuit breaker tripped.

- Replace the fuse or reset the circuit breaker.

• Cooktop controls improperly set.

- Check to see the correct control is set for the surface unit you are using.

• This is normal. The unit is still on and hot.

• Food spillovers not cleaned before next use.

- See Cleaning the glass cooktop section.

• Hot surface on a model with a light-colored cooktop.

- This is normal. The surface may appear discolored when it is hot.

This is temporary and will disappear as the glass cools.

• This is normal.

- The element will cycle on and off to maintain the heat setting.

Range is not level.

Oven control beeps
and displays any F
code error.

Surface units will
not maintain a
rolling boil or
cooking is not fast
enough

Surface units do
not work properly

Surface unit stops
glowing when
changed to a lower
setting

Areas of
discoloration on
the cooktop

Frequent cycling
on and off of
surface units

CODE

F-1

F-2

F-3

F-6

F-10

F-11

CAUSE

Open oven sensor

Shorted oven sensor

Shorted keypad

Oven is too hot

Door locking system don’t operate

No heating

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