4 how to add a prefix in front of the number, 5 some troubleshooting, How to add a prefix in front of the number – ArtDio IPF-2000 User Manual
Page 31: Some troubleshooting

IPF-2000 User Manual
31
11.4 How to Add a Prefix in Front of the Number
• Use Dialplan: Select “Dialnum”.
• Dial Number: Enter the prefix you want to add. For example: 666.
• DDD Code: Blank.
• IDD Code: Blank.
• DDD Prefix: Blank.
11.5 Some
Troubleshooting
Problem: Troubleshooting:
LCD display down or disorder
Unplug the power
Æ Wait for 5 seconds Æ Plug the power
back.
LCD shows 【Please dial】, but the phone
is unable to dial or hang up.
Unplug the power
Æ Wait for 5 seconds Æ Plug the power
back.
LCD shows 【Wait Logon …】, 【Log
On】, or 【Log On Failed】
1. Please check the Internet connection of the RJ-45
is ok.
2. Please check if the IPF-2000 is able to acquire an
IP address. If not, please check the Network
Setting and see if the configuration is correct.
3. Please verify that the account is valid. Please
contact you VoIP service provider for the account
information.
LCD shows 【Ready for call】. However,
when dialing the phone number, the LCD
shows 【Please Hangup】
Please verify that the account is valid. Please contact your
VoIP service provider for the account information.
Hear echo during the conversation
Please press VOL – to the proper volume.
Noise
Please check the connection and see if the connection is
loose.
Reset to the factory default
1. Press and hold the keypad *
Æ Unplug the power
Æ Plug the power Æ the IPF-2000 will reboot.
2. LCD
shows
【*】
Æ Release the keypad * Æ Press
#5*5
Æ the IPF-2000 will reboot.
3. After rebooting, the phone set to be the factory
default.