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3 troubleshooting (faq) – Asus VB198TL User Manual

Page 18

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3-6

Chapter 3: General Instruction

3.3

Troubleshooting (FAQ)

Problem

Possible Solution

Power LED is not ON

• Press the button to check if the monitor is in the

ON mode.

• Check if the power cord is properly connected to the

monitor and the power outlet.

The power LED lights amber and

there is no screen image

• Check if the monitor and the computer are in the

ON mode.

• Make sure the signal cable is properly connected

the monitor and the computer.

• Inspect the signal cable and make sure none of the

pins are bent.

• Connect the computer with another available

monitor to check if the computer is properly working.

Screen image is too light or dark • Adjust the Contrast and Brightness settings via

OSD.

Screen image is not centered or

sized properly

• Press the

button for two seconds to

automatically adjust the image (for VGA input only).

• Adjust the H-Position or V-Position settings via OSD

(for VGA input only).

Screen image bounces or a wave

pattern is present in the image

• Make sure the signal cable is properly connected to

the monitor and the computer.

• Move electrical devices that may cause electrical

interference.

Screen image has color defects

(white does not look white)

• Inspect the signal cable and make sure that none of

the pins are bent.

• Perform All Reset via OSD.

• Adjust the R/G/B color settings or select the Color

Temperature via OSD.

Screen image is blurry or fuzzy

• Press the

button for two seconds to

automatically adjust the image (for VGA input only).

• Adjust the Phase and Clock settings via OSD.

No sound or sound is low

(VB178TL/SL, VB198TL/SL)

• Ensure that the audio cable is properly connected to

the monitor and the computer.

• Adjust the volume settings of both your monitor and

computer.

• Ensure that the computer sound card driver is

properly installed and activated.